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CX Leaders Lounge

Technology|meetup
Venue
CX Leaders Lounge event image
Tuesday, September 15

CX Leaders Lounge

Venue

Unwind & connect with like-minded leaders at Dreamforce.

Join CX leaders for an exclusive evening to connect on what's truly working in AI for CX.

Hosted by Junan Pang (SVP of Success, Solutions & Deployment) & Brian Donohue (VP, Product) from Fin, in conversation with Assaf Barnir (Head of Global Support) at Sentry. The evening will feature a light discussion on the current state of AI transformation, drinks, bites, & deeper conversations on what's practically working in CX.

Here are some of the topics we'll discuss:

- AI maturity: The different stages CX teams are at in their AI transformation journey

- AI-first org design: How leaders are reshaping teams around AI agents & workflows.

- Scaling AI & human support: The key opportunities & challenges in delivering perfect AI experiences at scale.

Details:

Location shared upon acceptance (10-minute walk from Dreamforce)

6:00 PM - 9:30 PM PT

Who's in the room: Leaders across AI, CX, Engineering, Product, & Operations.

Reserve now

This is an invitation-only event with limited capacity. All requests are subject to host approval, & confirmed guests will receive a separate confirmation email.

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